Frequently
Asked
Questions

1. What campaigns do you have experience with?

• B2B Appointment Settings for Healthcare Insurance Brokers and providers, 401K, Merchant Solutions (Credit/Debit Card Processors), SEO for law firms & businesses

• B2C Appointment Setting for various Life Insurance providers

• B2C Lead Generation for HVAC, Solar, Diabetes

2. Do you require a Deposit?

• No, we do not.  Although, there are clients out there that abuse their call center providers. We understand that it’s an investment, some risks has to be taken in order to gain trust.  We still want to believe in the goodness of man.  The core principles we live by is summarized on this saying, “Do to others whatever you would like them to do to you.”  

3. How soon can we get my campaign started?

• It depends on the complexity of your campaign. The process usually takes 2 to 4 weeks and involves determining your goals and agreeing to set standards of performance. In the industry we call this “metrics”. Once we have the goals and metrics in hand, our next step will be to determine and allocate the necessary resources to the campaign - number of agents, QA, team lead, and phone line. Training has to be taken seriously as well in order to make sure that new or old campaign, agents who will be put on the campaign are well equipped.

4. How long before the optimal results are achieved?

• Typical campaign histories have shown that agents attain maximum efficiency levels from 3 weeks to 5 weeks on the campaign.